30-Day Money-Back Guarantee Policy

At Forex United Club, we are committed to ensuring your satisfaction with our services. If you are not completely satisfied, we offer a 30-day money-back guarantee under the following terms:

1. Eligibility for a Refund

You are eligible for a refund if:

• You have subscribed to one of our paid plans or services.
• You have actively used our services during the 30-day period.
• You provide a valid reason for requesting a refund, such as dissatisfaction with the quality of the signals or services provided.

Additional Conditions:

• Exclusive Signal Usage: During the subscription period, you must exclusively follow signals provided by Forex United Club. Using signals from other providers or trading independently will void this guarantee.
• No Profit by Month-End: Refunds are issued only if your account shows no net profit by the end of the subscription period.
• Adherence to Risk Management: You must follow the risk management guidelines provided with each signal.
• Minimum Trade Execution: At least 80% of the signals provided during the subscription period must be executed.
• Documented Evidence: You must provide proof of trades executed based on our signals, including entry points, stop-loss levels, and take-profit levels.

2. Conditions for Refund

Refund requests will not be granted under the following circumstances:

• If the refund is requested after 35 days from the date of purchase.
• If there is evidence of misuse, violation of our Terms of Service, or sharing of our content without authorization.
• If the services have been fully utilized and no valid reason for dissatisfaction is provided.

Additional Exclusions:

• The guarantee applies only to the first subscription period.
• Refunds for long-term memberships are valid only for the first 30 days of the initial subscription period.
• You must not add or withdraw funds from your trading account during the subscription period to ensure accurate performance assessment.
• Trades must be executed with a regulated and legitimate broker.
• Delayed execution leading to different outcomes voids the guarantee.

3. Refund Process

To request a refund:

1. Contact us via email at [email protected] with the subject line “Refund Request” within five (5) business days after the 30-day subscription period ends.
2. Provide the following details:
• Full Name
• Email Address used for the subscription
• Date of Purchase
• Reason for the refund request
• Proof of trades executed (e.g., screenshots or trading logs)
• Account statements showing starting and ending balances for the subscription period.

Our team will review your request within 7 business days and notify you of the outcome.

4. Refund Method

Approved refunds will be processed back to the original payment method.

Please allow 5-10 business days for the refund to reflect in your account, depending on your payment provider.

5. Limitations

Refunds are only applicable to subscriptions and do not cover any additional services or promotions purchased separately.

Refunds may be issued partially if services have been partially consumed.

6. Exclusions

The 30-day money-back guarantee does not cover:

• Losses resulting from trades not based on our signals.
• Accounts that do not follow our risk management guidelines.
• Subscriptions renewed beyond the first 30-day period.
• Refund requests made after the first 30 days of a 3-month, 6-month, or 1-year membership.
• Trades executed with unregulated brokers or manipulated market conditions.

7. Updates to This Policy

We reserve the right to update or modify this policy at any time. Changes will be posted on our website, and the “Last Updated” date will reflect the latest version.

8. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, contact us at:

Email: [email protected]

Telegram: https://t.me/forexunitedclub